COMPLAINTS AND WITHDRAWAL WITHIN THE LEGAL PERIOD

Purchase and Return via Zásilkovna

Send us a message, and we will email you a return assistant. The item must be repackaged, include the form below, and sent to the nearest Zásilkovna branch.

Return Directly to Us

If you prefer other carriers, you can also send the returned item directly to our correspondence address:

AVAGLOW s.r.o.
Náměstí Dr. Václava Holého 1050/10
180 00 Prague 8
Czech Republic

Email: info@avaglow.cz

Phone: +420 725 256 110

No matter how you send the item back, we will ensure that your complaint is processed on time and in a way that keeps you a satisfied customer.

Please fill out the form below before sending your package, print it, and include it in the parcel so that we can identify your package upon receipt.

FORM FOR WITHDRAWAL FROM THE PURCHASE CONTRACT